Kenna Electrical is committed to delivering quality work backed by excellent customer service.? We seek to improve continuously on each count and to support this we have recently implemented the GeoOp job management system.
GeoOP enables us to schedule and track jobs in real-time, prepare complete quote on-site the spot and create and send all required documentation on the spot.? GeoOp gives us greater visibility on all jobs and provides essential information when and where required by Kenna and our customers.
At the practical level our engineers can receive job details on their mobile / tablet, immediately click onto Google Maps to locate the property, complete timesheets on-line, upload photos of the work, and collect customer signatures straight into the application.
We?re delighted with the difference we?re seeing and this is already transferring into increased efficiency and higher customer satisfaction.? This IT investment will improve the effectiveness of our business with benefits for everyone.